ITBM Consulting
Bridging the project
and support delivery gap
We offer business services include business analysis, software requirements engineering, business process mapping, IT business alignment, domain(ERP, CRM, SCM, HRM) functional consulting, process engineering, business analytics, data analysis and reporting and product management areas.
We offer IT process services include incident management, problem management, change management, release management, service readiness, service transition, independent outsourcing/offshore transition oversight, ITSM tool implementations oversight and service analytics areas
We offer services include Enterprise IT Project and Program Management, Independent 3rd party project oversight, IT Infrastructure Project Management, Waterfall & Agile Software Project Management, UAT Planning & Execution, Defect Management, IT Management, IT Governance and IT Metrics areas.
We shall let client choose the team with the choice of either functional & management or entire project delivery team.
Generally functional and management consulting team includes Business analysts, project/program managers, Enterprise architect, Product Managers, UAT planner & testers, Data and reporting analyst and process engineers.
Entire project team includes functional and management consulting team + technical architects, data architects, Integration developers, developers/programmers, QA testers and others
We offer support services include end-to-end support delivery, L2 & L3 Applications Support, Independent 3rd party Production support oversight & management, Independent 3rd party outsourcing support transition oversight and remote applications support areas
We offer contingency staff and fulltime employee sourcing services include providing the right talent for the client's role requirements. Contact us, provide the role requirements and we shall do the rest for you
We source programmers, QA analysts/engineers, architects, technical leads, project leads, BAs, PMs, EDW/BI engineers, Big Data, Cloud computing, Mobile developers, eCommerce developers, ERP technical and functional consultants, Report analysts, system analysts and process engineers.
We are a hands-on IT team rather than a typical recruiting firm. We understand IT and there is no guess work to choose a candidate for you.
Kondal has over 15 years of
diverse experience in planning, implementing and managing
technology projects and services for corporate and commercial
clients within hospital & healthcare, pharmacy & PBM,
banking & financial services, retail, electronics & gaming
software, hospitality, gambling & casinos and IT consulting
industries.
Kondal has broad and diverse cross-functional expertise
including business solutions architecture, product management,
software requirements engineering, systems analysis & design,
software development, business process management, business
analysis, functional specifications, solution design, ITIL/ITSM, L2
& L3 production support management, waterfall and agile SDLC
practices, IT governance, Vendor Management, Change & Release
Management, PMO, IT management and business & systems
integrations.
Kondal built and managed large (40+) onsite/offshore global
support delivery teams for 24X7 operations, hired and developed
technical staff, and managed budgets & employees/contractors
performance. Kondal led medium to large scale strategic &
operational projects/programs for revenue growth and efficiency
improvements, with durations of up to 18 months, budget sizes up to
$20MM and team sizes up to 80 people.
Kondal holds a Master of Technology degree from Indian
Institute of Technology, Kharagpur, India and Bachelor of
Engineering degree from Andhra University, Visakhapatnam, India.
Kondal holds Project Management Professional (PMP), Certified Scrum
Product Owner (CSPO), Certified Scrum Master (CSM), ITIL and Six
Sigma Lean/DFSS Green Belt certifications.
Pharmacy &
PBM
Hospitality
Gambling &
Casinos